Bus Kids Safe Support Center

1. Visit https://login.buskidssafe.com/register to subscribe to Bus Kids Safe.
2. Fill in all the forms completely.
3. Click REGISTER.
4. Check the email address you provided for an email labeled Welcome to Bus Kids Safe.
5. Verify your email address.
6. Wait for admin approval to gain access to the portal.

1. Register for Bus Kids Safe (See HOW TO REGISTER).
2. Log into your account.
3. To add buses through a CSV:
   1. Choose ADD BUSES from the navigation menu.
   2. Click EXPORT SAMPLE CSV.
   3. Fill in all the bus numbers in the CSV
   4. Upload the updated CSV by clicking UPLOAD FILES HERE
   5. Click CONTINUE 
4. To add buses manually:
   1. Choose ADD BUSES from the navigation menu. 
   2. Click ADD BUSES.
   3. Enter the bus number and click CONTINUE. You can also enter multiple buses at one time by clicking ADD MORE BUSES and entering bus numbers then clicking CONTINUE. 

1. Register for Bus Kids Safe (See HOW TO REGISTER).
2. Log into your account. 
3. Choose ADD ROUTES from the navigation menu or open the direct link (https://login.buskidssafe.com/department/routes).
4. To add routes manually, click ADD BUS ROUTES and enter your bus route name then click SUBMIT. 

To add routes through a CSV, click the UPLOAD ADDRESS and download the sample CSV file. Fill in the fields and upload by clicking UPLOAD FILES.

After adding a bus route you can also add a route address.

1. From the navigation go to “Routes” page:  https://login.buskidssafe.com/department/routes
2. Click VIEW ADDRESS button for the routes you want to edit. 

Add address manually

1. Click Add Address button  
2. Fill the all the fields for address and click submit

Add address using CSV

1. Click UPLOAD ADDRESS.
2. Click SAMPLE CSV button to download the sample CSV file.
3. Fill the CSV file with route addresses. For the “Route ID” field, copy the ID for the desired route from the “Route”s page.
4. Upload the csv file and click CONTINUE.

1. Register for Bus Kids Safe (See HOW TO REGISTER). 
2. Log into your account. 
3. Go to the “Drivers” page: https://login.buskidssafe.com/department/drivers
4. Click ADD DRIVERS
5. To add drivers manually, click ADD DRIVERS INDIVIDUALLY, enter the driver details and click SUBMIT. 
6. To add drivers through a CSV:
   1. Click UPLOAD DRIVERS
   2. Download the sample CSV file by clicking EXPORT SAMPLE CSV and filling in all the fields in the CSV.
   3. Click the UPLOAD FILES HERE button to upload the CSV, then click CONTINUE. 

1. Register for Bus Kids Safe (See HOW TO REGISTER). 
2. Log into your account. 
3. Go to the “Routes” page: https://login.buskidssafe.com/department/routes
4. Click VIEW ADRESS

To add students manually

1. Click ADD CHILDREN.
2. Fill in the information.
3. Click on ADD MORE PARENTS to add multiple parents for your child.
4. Click SUBMIT. 

To add students by CSV

1. Navigate to the “Routes” page.
2. Click on VIEW ADDRESS.
3. Click on UPLOAD CHILDREN. 
4. Click DOWNLOAD SAMPLE CSV. 
5. Fill in the CSV and upload by clicking UPLOAD FILE HERE. 
6. Click CONTINUE. 

If you exceed your subscription bus limit you can easily upgrade your account to add more buses.

1. Log into your account.
2. From the navigation menu select MY ACCOUNT.
3. Choose the number of buses and choose the plan.
4. After selecting the plan, enter your credit card details and click SUBMIT.

Your trial session is set for the Fall 2020 school year. After August 2020 your subscription payment will automatically be drafted every month. 

If you would not like to continue your subscription, please contact us through the support form on your account or follow the steps under HOW TO DISCONTINUE SERVICE. 

If you would like to discontinue your subscription, navigate to the “Account” section and click UNSUBSCRIBE. 

Once your account is disabled you will no longer have access to your account. To resubscribe, please contact us at info@buskidssafe.com.

For any issues with your portal, drivers, or mobile app, please contact us through the support form on your account. 

Once a driver is added to the Bus Kids Safe system, an email with user login credentials will be sent to the driver email address provided.

1. Select the bus number
2. Select the bus route
3. Click CONTINUE
4. After you click CONTINUE, all the student passengers on that route will appear on the next screen.
5. Select BEGIN ROUTE

1. Once the route begins, you can click the PICK UP button for each student that enters your bus. This notifies the bus department and the student’s parent/guardian that he or she has been picked up by the school bus.

1. After all pickups are completed and you are dropping off the students, click DROPOFF for each student that exits your bus. This notifies the bus department and the student’s parent/guardian that he or she has been dropped off by the school bus.
2. Dropoffs at the school can also be done in bulk by clicking ROUTE COMPLETE once you arrive at your location. This will complete your route and effectively “drop off” all students.

1. After you’ve dropped off all students, select ROUTE COMPLETE to end your bus route

You can submit queries and receive support from your school’s transportation department by filling out the support form. The support form can be found under the support option in the main navigation menu. 

1. Download the Bus Kids Safe app on Apple or Android

Once your child’s bus driver begins a route, you will receive push notifications and can check the live location of the bus by logging into the app.

1. Log into the app.
2. Click the LIVE TRACKING button to track driver location

1. You will receive text messages on registered mobile numbers, for pickup and drop offs of child. Msg & data rates may apply

1. You can submit queries and receive support by filling out the support form on your account, on the mobile app. The support form can be found by clicking the navigation bars on the app, selecting the support option in the main navigation menu, and filling out the form.